Student Services Specialist
Full Time • Nelson Full Time
Institutional Mission
Nelson University exists to equip students spiritually, academically, professionally, and cross-culturally for their God-given careers and callings.
Position Overview:
The Service Specialist handles various tasks crucial to student services. This includes processing Change of Academic Program Forms, evaluating transcripts, and entering transfer credits. They also assist students with course scheduling and serve as the primary contact for student-related inquiries via email and phone. Additionally, they support office personnel as needed to ensure smooth operations.
Organizational Relationships:
Reports to and is accountable to the University Registrar.
Core Values:
Nelson University faculty, staff, students, and alumni are committed to the following core values: Bible-based Education, Pentecostal Distinction, Spiritual Formation, Academic Excellence, Missions-mindedness, Servant Leadership, and Community and Personal Wellness.
Major Responsibilities
· Process Change of Academic Program Forms
· Transcript evaluator
· Enters transfer credit and credit by exam
· Assists students with scheduling courses
· Primary email and phone contact for student related issues
· Assists office personnel as needed
Team Qualifications
· Ensure privacy of educational records and departmental information through a secure office environment, proper training, and established processes and procedures.
· Consistently service guests through an organized interactive environment, proper training, and established processes and procedures.
· Efficiently service guests through an organized interactive environment, proper training, and established processes and procedures.
· Courteously service guests through an organized interactive environment, proper training, and established processes and procedures.
Departmental Qualifications
· Committed follower of Jesus Christ
· High School graduate, college experience preferred
· High level of organizational skills
· High level of computer skills
· Team Player
· Ability to multi-task
· Adaptable to new responsibilities
· Comfortable working with such business productivity applications as Microsoft Office,G-Suite
· Ability to protect the privacy of educational records
· Competence to pay attention to detail
· Aptitude to serve guests effectively and efficiently
· Capability to work professionally and courteously with the public, faculty, and staff
Application Process: Complete the fields to the right of this screen under “Apply here”. These fields contain intake information. After clicking submit application, you will be taken to the Nelson Employment Application where you will be asked to list references and previous employment positions. Incomplete applications will not be considered. Questions regarding this position may be directed to the Human Resources Office at humanresources@nelson.edu. Your resume may be included when submitting the application to the Human Resources Office.
Note:
This position is not exempt from overtime in compliance with the Fair Labor Standards Act. Join us in shaping the future of Nelson University and empowering students to fulfill their potential!
Nelson University (formerly Southwestern Assemblies of God University) is a vibrant, private Christian university located just 30 minutes south of the Dallas/Fort Worth Metroplex in Waxahachie. Founded in 1927, the university now offers over 70 associate, bachelor’s, master’s, and doctoral degrees, available on campus and online.
As an evangelical Christian institution rooted in Biblical truth, Nelson University fosters a Spirit-empowered community where faculty, staff, and students are encouraged to live out their faith with purpose and integrity. We are passionate about equipping our team members to make a meaningful impact in both personal and professional spheres, embodying values that inspire and transform.
Company website: www.nelson.edu